Technical Assistance - Warranty - Easymate Floor 300 Guide D'installation Et D'utilisation

8. TECHNICAL ASSISTANCE - WARRANTY

Failure
• Not working at all
• Unusual noise when
working
• Robot does not start
automatically
• Robot switches off in
the middle of a room
and does not automati-
cally return to station
• Robot keeps moving
backwards
• Robot falls down the
stairs
• Robot switches off in
the middle of a room
• Red LED light, robot
in error mode
• Robot turns in circles
before displaying an
error
GB9
All manuals and user guides at all-guides.com
Cause
• Not connected to the power
supply
• Maintenance needed
• Battery depleted
• Maintenance needed
• Incorrectly programmed
• Station position
• Pairing error
• Obstacle detector is blocked
• Anti-fall sensor is obstructed
• Connection with station is lost
• Container full
• Filter is clogged
• Front wheel is blocked
If necessary, consult our technical site: www.cfi-extel.com
Latest version of the downloadable instructions in colour:
Easymate by Extel - FLOOR 300 - 07/2017
Solution
• Make sure start/stop button is in start posi-
tion 1
• Make sure side brushes are clean
• Make sure dust collection container is empty
• Recharge the battery
• Check that the lateral and central brushes
are clean and fixed properly
• Check that the dust collection bin is empty
• Check that there are no obstacles preventing
the wheels from rotating
• Make sure Auto function is activated
• Make sure program schedule and clock are
correctly set
• Make sure there are no virtual walls or
obstacles near the station
• Put the station in an area that is easily acces-
sible
• Retry the station/robot pairing procedure
• Make sure the obstacle detector is not
blocked by anything
• Clean all ultrasonic detectors with a dry
cloth
• Clean the anti-fall sensors with a damp cot-
ton swab
• Put the station in an area that's easily acces-
sible
• Empty the container
• Change filter if clogged
• Switch off robot then address error
• Remove blockage from wheel
• Clean the wheel
www.cfi-extel.com