Veeley V5 Manuel page 88

14. WARRANTY PROVISIONS
at Orange Ventures BV's option. Any costs of (dis) assembly are at the expense of
Orange Ventures BV.
Costs of transporting the Veeley product and / or parts to and from Orange Ventures
4.2
B.V. will be for the account of the owner, unless the part in question is eligible for a
guarantee, prior consultation must take place regarding the manner of transport to
the service centre (Orange Ventures BV or the local dealer).
If a certain part qualifies for warranty and the original is no longer available, then
4.3
Orange Ventures BV. for a minimum equivalent alternative article
ARTICLE 5. ADDITIONAL WARRANTY CONDITIONS
For the supplementary warranty conditions, consult the manual for your Veeley
5.1
product.
Warranty period for electronics parts:
5.2
Veeley electric steps: electric motor, controller, 2 years and charger: 2 years.
Extra provisions battery
a. Veeley battery warranty period; Li-ion battery: 2 years.
b. If batteries, chargers or electronic parts show fall damage, the guarantee will
lapse.
c. Normal wear / removal of battery capacity is not covered by the warranty.
Batteries lose capacity over time. Li-ion batteries also lose when they are not
used. Batteries that are not used for more than one month can discharge
themselves. Batteries that are less than 10% charged must be charged imme-
diately otherwise they will be irreparably damaged and are not covered by
the warranty. Orange Ventures B.V guarantees that within 1 year of purchase
the battery will retain at least 70% of its specified capacity, provided that
the charging and maintenance requirements of the battery are met. If the war-
ranty of the battery is longer than one year, capacity loss is guaranteed less
than 30% per year.
ARTICLE 6 SUBMISSION OF A CLAIM
Claims under this guarantee must be submitted under the offer of the electric scoo-
6.1
ter or the relevant part for inspection via the Veeley dealer from whom the electric
scooter was purchased. At the same time, the proof of purchase as well as the proof
of ownership supplied with the electric scooter must be handed over to the dealer.
If the owner has moved or the dealer is no longer available, Orange Ventures B.V.
6.2
on request, provide the nearest Veeley dealer.
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