Renew PLUS BEMIS 7BB1980NL Manuel page 19

TROUBLESHOOTING
PROBLEM
Unit will not operate .
Water does not spray .
Low water pressure .
Water not warm enough .
Seat not warm enough .
Intense wash
not operating .
Cold air blowing
from dryer .
Water flows from nozzle
before or after use .
Water leaks from other
areas other than nozzle .
Product shuts off
during use .
Nozzle doesn't
function properly .
(continued)
POSSIBLE CAUSES
1 . Bidet plug is not plugged in .
2 . Power failure .
3 . There is power, but bidet does
not function .
4 . Body sensor not activated .
1 . Water supply is off .
2 . Nozzle is dirty .
3 . Connection hose bent .
1 . Mesh water filter is clogged .
2 . Water pressure is set too low .
3 . Internal (optional) filter clogged .
4 . Pressure settings too low .
1 . Temperature is set to off or low .
2 . Resettable bimetal fuse tripped .
1 . Temperature is set to off, low, or
eco mode .
1 . Soft wash mode is set .
1 . Warm air dryer set to off .
1 . Nozzle self-cleaning .
1 . Water leaking from T-valve or bidet
hose connection .
2 . Water leaking by mesh filter .
3 . Water leaking by external
(optional) filter .
1 . Washing or drying exceeded cycle
time .
2 . Power failure .
1 . Nozzle needs cleaning .
2 . Clogged filter(s) .
3 . Water pressure is too low .
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SOLUTION
1 . Plug in power cord .
2 . Power on; check GFCI outlet .
3 . Check remote batteries; replace
or rearrange as needed .
4 . Adjust sitting position to
activate sensor .
1 . Turn on water supply .
2 . Clean nozzle .
3 . Straighten connection hose .
1 . Remove, clean and reinstall filter .
2 . Increase water pressure .
3 . Check and replace filter .
4 . Adjust settings on remote .
1 . Change to desired setting .
2 . If temperature exceeds normal
levels, the fuse will automatically
reset after bidet cools down .
1 . Change to desired setting .
1 . Change soft wash setting .
1 . Change dryer setting on remote .
1 . Water that comes out before or
after wash cycle is residual / self
cleaning and not a malfunction .
1 . Make sure rubber gasket is
seated correctly and attached
firmly . Do not over tighten .
2 . Remove, clean, inspect and
reinstall mesh filter .
3 . Check fittings; replace filter
as needed .
1 . Press desired button during
cycle to extend time .
2 . Power on; check GFCI outlet .
1 . Clean nozzle .
2 . Check, clean, and replace filters
as needed .
3 . Check water supply, hoses,
and filters .
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