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Error Messages
Messages d'erreur
Fehlermeldungen
Foutmeldingen
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EN
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FR
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DE
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NL
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Error Messages
Paper jam inside or back side of the product. Press r to
see how to remove the paper.
Paper out or paper jam. Load the correct paper size for
print job or remove the jammed paper and press x.
Paper jam in the Automatic Document Feeder (ADF).
Remove the jammed paper. Press r.
Paper feed error or jam. Remove the paper and reload
paper correctly. See your documentation.
Cannot recognize photos. Make sure photos are placed
correctly on the glass.
A printer error has occurred. Turn power off and then on
again. For details, see your documentation.
Communication error. Make sure the computer is
connected, then try again.
The printer's ink pads are nearing the end of their service
life. Please contact Epson support.
The printer's ink pads are at the end of their service life.
Please contact Epson support.
Backup Error.
Error Code XXXXXXXX
No dial tone detected. Try Check Fax Connection.
The combination of IP address and subnet mask is invalid.
See your documentation.
Solution
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- Make sure paper is loaded in the appropriate cassette.
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- Confirm the Paper Source setting.
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- Make sure the paper you are using is available, and the number of
sheets is less than the loading capacity.
- Check if paper is jammed and remove any jammed paper.
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Turn the printer off and then back on. Make sure that no paper is still in
the printer. If the error message still appears, contact Epson support.
Make sure the computer is connected correctly. If the error message
still appears, make sure that scanning software is installed on your
computer and that the software settings are correct.
Contact Epson support to replace ink pads before the end of their
service life. When the ink pads are saturated, the printer stops and
Epson support is required to continue printing.
Contact Epson support to replace ink pads.
A problem occurred and backup was canceled. Make a note of the
error code and contact Epson support.
Make sure the phone cable is connected correctly and the phone line
& 58 If you connected the product to a PBX (Private Branch
works.
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Exchange) phone line or Terminal Adapter, turn off the Dial Tone
Detection.
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Refer the online Network Guide.
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