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Troubleshooting
Your dirt disposal will tell you if something is wrong via an LED indicator on
the front of the canister and through the iRobot HOME App.
EN
LED Indicator
Common Error
Solid Red
Bag full or missing
Blinking Red
There is a leak or
a clog in the dock
evacuation path
This product has been equipped with a thermal protector designed to
protect against damage due to overheating. If the protector operates,
the motor will stop running. If this happens, unplug the unit, allow to cool
for 30 minutes, clear any obstructions from the evacuation port and
evacuation tube, and plug the unit back in.
4
For more information, visit global.irobot.com
How to Fix
1. Replace bag if it is full or missing.
2. Make sure the bag is securely
inserted.
3. If problem persists, remove any debris
from the port on the bottom of your
robot and the dirt disposal.
1. Make sure the canister lid is pushed
down and firmly sealed. Hold the
clean button on your robot down
for 2-5 seconds to manually empty
the bin.
2. Remove any debris from the port on
the bottom of your robot and dirt
disposal.
3. Unplug the dirt disposal from the wall.
Place it on its side and inspect the
debris evacuation tube for debris. If
necessary, remove the tube to clear
any debris.
iRobot Customer Care
USA & Canada
If you have questions or comments about your dirt disposal, please
contact iRobot before contacting a retailer.
You can start by visiting global.irobot.com for support tips, frequently
asked questions and information about accessories. This information
can also be found in the iRobot HOME App. If you need further
assistance, call the US Customer Care team at (877) 855-8593.
iRobot USA Customer Care Hours
• Monday to Friday, 9AM – 9PM Eastern Time
• Saturday and Sunday 9AM – 6PM Eastern Time
Outside USA & Canada
Visit global.irobot.com to:
• Learn more about iRobot in your country
• Get hints and tips to improve your product performance
• Get answers to questions
• Contact your local support center
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