Error Codes - Zodiac Pool Systems EN27 Serie Manuel Du Propriétaire

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Robotic Pool Cleaner Owner's Manual
8
Troubleshooting
• If the status indicator on the control box flashes to alert the user, follow the recommended
troubleshooting tips below
• User alerts can also be accessed in the iAquaLink

Error Codes

Flashing LED
1 flash / 1 second pause
2 flash / 1 second pause
Rapid flashing
Rapid flashing
Rapid flashing
3 flash / 1 second pause
Rapid flashing
Rapid flashing
5 flash / 1 second pause
Rapid flashing
N/A
N/A
Deleting an error code
Using the control box:
• After following the troubleshooting solutions, press any key to delete the error code (except the
From the iAquaLink app (connected models only):
®
• After following the troubleshooting solutions, press Clear Error.
app (on connected models only)
®
In-App Display
(depending on the model)
Communication
Right traction motor
Left traction motor
Right traction motor
consumption
Left traction motor
consumption
Cleaner out of the water
Pump motor
Pump motor consumption
iAquaLink Control Models Only
Software update failed or
incomplete
Update in progress
Connection error
A red dot appears in the "My
systems" list
Solutions
• Disconnect and reconnect the cleaner.
• Check that the cable is properly connected to the control box.
• Check that nothing is interfering with the cable connection
area.
• If this does not resolve the problem, contact your local retailer
for a diagnostic review or call customer service.
• Check that debris or the cable is not preventing the brushes or
the tracks from rotating freely.
• Check that nothing is interfering with the cable connection
area.
• Rotate the track by a quarter of a turn in the same direction
until it rotates smoothly
• If this does not resolve the problem, contact your local retailer
for a diagnostic review or call customer service.
• Turn the cleaner off.
• Clean the filter thoroughly.
• Put it back in the water, shaking to release the air bubbles.
• Restart the cycle.
• If this does not resolve the problem, contact your local retailer
for a diagnostic review or call customer service.
• Check that no debris or hair is blocking the impeller.
• Clean the filter thoroughly.
• If this does not resolve the problem, contact your local retailer
for a diagnostic review or call customer service.
• Disconnect and reconnect the control box to restart the
update.
• If this does not resolve the problem, contact your local retailer
for a diagnostic review or call customer service.
• Wait for the update to complete.
• Do not disconnect the power cable from the cleaner during
an update.
• Check the status of the Bluetooth/Wi-Fi LEDs on the control
box.
• Robot not plugged in or not connected to the home Wi-Fi
network.
If the dot is red when the control box is plugged in and if
the Bluetooth/Wi-Fi icons are lit up, refresh the screen (by
swiping downwards).
• If the dot turns green: the robot is ready for use.
button).
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