Enclave Audio EA-200-HTIB-US Mode D'emploi page 17

Check the following:
• That all of your speakers are connected to the proper respective power cable and
the tips securely plugged into the rear speaker power port. Be sure to check that
the opposite end is firmly connected to your primary power source (wall, power
strip, etc.).
• Is the rear panel LED flashing? If so, refer to section 1 in this troubleshooting
segment of the manual. If the issue persists, please call Enclave Audio support at
1-844-436-2528.
• If the LED is constant, and the rest of the system is working, please call Enclave
Audio Support at 1-844-436-2528 for further assistance.
4. I'm only hearing audio out of my Front Left and Front Right speakers.
There may be occasions where you only hear audio from the Front Left and Front
Right speakers. Below are the possible scenarios:
• Your source input is only transmitting a stereo audio signal and Dolby Pro Logic II
is disabled in the menus. The Default setting for the Enclave will upmix a stereo
feed to 5.1 using Dolby Pro Logic II. You can disable this function in the menus of
the app.
Dolby Pro Logic II is different than Dolby Digital. If Dolby Pro Logic II (DPL II) is
displayed in the app, the Enclave is receiving a stereo signal and upmixing it to
5.1.
• The content is only in stereo and not a 5.1 mix, yet confusingly, is sent in Dolby
Digital format. This signifies the content is not available in a 5.1 mix, however it is
Dolby Digital encoded. Dolby Pro Logic II will not upmix this stream type to 5.1.
• Your content source (i.e. Cable Box, Dish, etc.) is only outputting stereo and is not
set to bitstream. Check the audio settings of your content source to insure you
are sending a bitstream signal through your TV to the Enclave CineHub.
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