Repairs - BrandTech HandyStep S Mode D'emploi

If a problem cannot be fixed by following the troubleshooting guide, or by
replacing spare parts, then the instrument must be sent in for repair.
Please note: for the safety of courriers and our employees, and to
avoid violation of federal and local laws, only clean instruments
free of any chemical, biological or radioactive hazards can be
inspected and repaired!
Return for Repair
Important!
BrandTech Scientific, Inc. will not accept instruments that are not
appropriately cleaned and decontaminated.
Therefore contact BrandTech Scientific, Inc. and obtain return
authorization before sending your instrument for service.
Return the instrument, with the Return Authorization Number prominently
displayed on the outside of the package to the address provided with the
Return Authorization Number. Include an exact description of the type of
malfunction and the media used.
Transporting of hazardous materials without a permit
is a violation of federal law.

Repairs

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