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Heath Zenith 7396 Mode D'emploi page 6

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WARNING: Disconnect chime unit from power source before
opening chime access door. Close door and replace screw before
reconnecting to power.
1. PROBLEM: Chime does not sound or rang one time and quit.
A. POSSIBLE CAUSE: Push button battery is not installed correctly.
A. CORRECTIVE ACTION: Make sure battery is installed according to the
diagram inside the push button.
B. POSSIBLE CAUSE: Push button battery is dead.
B. CORRECTIVE ACTION: Check charge of push button battery and replace
if necessary.
C. POSSIBLE CAUSE: Chime is not receiving power.
C. CORRECTIVE ACTION: Make sure the plug-in chime has power.
D. POSSIBLE CAUSE: Push button and chime are not synced.
D. CORRECTIVE ACTION: Follow steps 3 and 4, page 2, to sync.
2. PROBLEM: Push button battery seems okay, but the chime does not work
after installation.
A. POSSIBLE CAUSE: Chime or push button is mounted on metal or near
metal studs. Note: Metal reduces transmission range.
A. CORRECTIVE ACTION: Use 1/4 in. to 1/2 in. (6 to 13 mm) wood shims
to move push button away from metal surface. Move chime to a different
wall outlet.
B. POSSIBLE CAUSE: Chime is mounted near concrete floor or wall. Note:
Concrete may reduce range.
B. CORRECTIVE ACTION: Move chime away from concrete surface.
C. POSSIBLE CAUSE: Chime and push button are installed too far apart.
C. CORRECTIVE ACTION: Locate chime closer to push button.
Note: The range of the wireless chime can vary with location, temperature,
and battery condition.
Helpful Videos – www.hzsupport.com
Troubleshooting
Helpful Answers – 1-800-858-8501

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