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Troubleshooting
Problem
Water dispenser
is leaking
Water is not cold
enough
Water dispenser
is not dispensing
water
Water dispenser
is noisy
Note:
Do not return this product to the store. For questions on operation, assembly or
parts, please contact Customer Service at 1-877-447-4768 and ask for assistance
Possible Cause
Drain cap and spring are not
secure.
Water was poured directly into
bottle support collar and
overflowed.
All the water in the tank has been
used.
The unit is unplugged.
The circuit breaker in your home
has tripped or the fuse has blown.
Empty water bottle.
Mineral deposits clogging tanks.
Possible air pocket.
Bottle is making a gurgling noise
as it fills the tank.
Water dispenser is uneven.
Suggested Solution
Ensure drain cap and spring are
secure.
Push down on dispenser buttons
to lower the water level.
Replace with full bottle and wait;
30 minutes for water to cool.
Plug it into the outlet.
Reset the breaker or replace the
fuse.
Replace with full bottle.
See Cleaning the Reservoirs.
Push down on the dispenser
buttons to prime the unit.
This is normal.
Make sure the dispenser is on an
even surface that can support its
full weight.
.
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