Troubleshooting - Fisher&Paykel CI365DT Instructions D'installation Et Guide D'utilisation

Troubleshooting chart
Problem
None of the cooking
zones can be
turned on.
The touch controls are
difficult to operate.
The glass is being
scratched.
Some or all cooking
zone 'crescents' flash
the arrangement
shown below, there is
a continuous beep, and
the cooking zone(s) have
turned off.
+ continuous
beeping
Possible causes
No power.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the controls.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Liquid has spilled onto the touch
control area.
There are objects (eg utensils or
cloths) on the touch control area.
Several touch controls are
registering continuous contact
(eg due to someone resting their
hand on the touch control area).

Troubleshooting

What to do
Make sure the cooktop is
connected to the power supply.
Check whether there is a power
outage in your home or area. If
you've checked everything and
the problem persists, call your
Authorized Service Center or
Customer Care.
Make sure the touch control
area is dry and use the ball of
your finger when touching the
controls.
Use cookware with flat and
smooth bases. See 'Choosing
the right cookware' .
See 'Care and cleaning' .
See 'Care and cleaning' for
instructions.
Remove the object(s) from the
touch control area and touch
any of the cooking zone's
controls to clear the 'crescent'
display.
Remove the cause of
continuous contact and touch
any of the cooking zone's
controls to clear the 'crescent'
display.
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