In Case Of Problems; Problems And Solutions - switel DC51 Mode D'emploi

10 In Case of Problems

Service−Hotline
Should problems arise with the telephone, please refer to the following information
first. In the case of technical problems, you can also contact our hotline service, tel.
0900 00 1675 inside Switzerland (cost via Swisscom at time of going to print: CHF
2.00/min). In the case of claims under the terms of guarantee, contact your sales out-
let. There is a 2 year period of guarantee.

Problems and solutions

Problems
No connection to base
station possible
No telephone calls
possible
Connection is disturbed
or cut off
The system no longer
responds
The batteries are empty
within a short time
The caller number dis-
1
play (CLIP ) does not
function
1
CLIP: Calling Line Identification Presentation = Display the caller's phone num-
ber.
Solutions
− Check that the handset has been registered on the base sta-
tion with the correct PIN code;. Page 84.
− The telephone is not connected properly or is defective. Only
use the telephone connection cable supplied.
− Test whether the telephone connection is in order by using
another telephone.
− The power adaptor plug is not plugged in or there is a com-
plete power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
− The wrong dialling mode is set;. Page 84.
− The handset is too far from the base station.
− The base station is in an unsuitable location.
− Reset all the functions to their default settings; . Page 84.
− Disconnect the power adapter plug briefly from the power sok-
ket.
− The batteries are empty or defective.
− Place the handset in the base station properly. Clean the con-
tact surfaces on the handset and base station with a soft, dry
cloth.
− Place the handset in the base station for 15 hours.
− The caller number display function is a supplementary service
offered by telephone network providers. Contact your network
provider for further information.
− The caller has suppressed the transmission of their phone
number.
In Case of Problems
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