Troubleshooting - nah-Vital D25-NM001 Guide

TROUBLESHOOTING

If the device does not work properly, check whether you are
able to rectify the problem yourself. If the problem cannot be
solved with the steps below, contact our customer service
department.
Do not attempt to repair an electrical device
yourself!
The EMS pads (3) no longer stick.
The EMS pads are dirty.
► Clean them under running water.
The device does not work.
The massage heads (12) or EMS pads (3) are not placed on
correctly.
► Correct the fit. The whole of the surface of the massage
heads or EMS pads must be in contact with the skin. There
must not be any hairs, clothing, jewellery etc. in between.
There is not enough moisture between the massage heads (12)
and the surface of the skin.
► Wet the skin and the massage heads with water.
The battery of the device (1) or the remote control (4) is too
weak.
► Charge up the battery.
The stimulation is too weak.
There is not enough moisture between the massage heads (12)
and the surface of the skin.
► Wet the skin and the massage heads with water.
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