Additional Support - U.S.Robotics USR5432 Guide D'installation Rapide

Wireless maxg bridge
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My Wireless MAXg Bridge's Web User Interface is not responding, but I can still
access the Internet.
Possible Solution:
In your Web browser, make sure you are entering the correct IP address of the Wireless MAXg
Bridge.
Possible Solution:
If your Web User Interface stops responding, unplug and then plug back in the power supply of
the Wireless MAXg Bridge. This will restart the Wireless MAXg Bridge.
Possible Solution:
If you are still unable to communicate with the Web User Interface, press in and hold the RESET
button for five to ten seconds. This will reset the Wireless MAXg Bridge to the factory default set-
tings. If you made any custom configuration settings, you will need to make the changes again or
restore your settings if you created a backup file.
I am experiencing poor wireless link quality.
Possible Solution:
Low link quality or range can be caused by environmental interference, such as lead-based paint
and concrete walls. Try to move the antenna of the Wireless MAXg Bridge or to reposition the
Wireless MAXg Bridge to improve the link quality.
Possible Solution:
Some electronic items, such as 2.4GHz phones, may interfere with the wireless signal and affect
your wireless range and link quality. Try creating a wireless connection on a different channel.

Additional Support

Note: Your model number is 5432. You can find your serial number on the bottom label of the Wireless MAXg
Bridge and on the side of the package. Write your serial number down. If you ever need to call our Technical
Support department, you will need this number to receive assistance.
Model Number
USR5432
1. Go to the User Guide on the U.S. Robotics Installation CD-ROM.
More configuration and advanced troubleshooting information is available in the User Guide on the Installa-
tion CD-ROM.
2. Go to the Support section of the U.S. Robotics Web site at http://www.usr.com/support/.
Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshoot-
ing Web pages for your specific product.
3. Submit your technical support question using an online form at http://www.usr.com/emailsupport/.
4. Call the U.S. Robotics Technical Support department.
Technical questions about U.S. Robotics products can also be answered by technical support specialists.
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Serial Number

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