Frequently Asked Questions - Weboost Destination Rv Guide D'installation

(Troubleshooting cont .)

FREQUENTLY ASKED QUESTIONS

How can I contact customer support?
Customer Support can be reached Monday through Friday by calling 866 .294 . 1 660, or
through our support site at support . w eboost .com .
Why do I need to create distance between the inside and outside antenna?
Antennas connected to the booster create spheres of signal . When these spheres
overlap, a condition called oscillation occurs . Oscillation can be thought of as noise,
which causes the booster to scale down its power or shut down to prevent damage .
The best way to keep these spheres of signal from overlapping is to maximize
separation distance between the inside and outside antennas .
1 .866 .294 . 1 660 www .weboost .com or www .weboost .ca support@weboost .com
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