Technical Information; Troubleshooting - brondell P700BB Manuel D'utilisation

TECHNICAL INFORMATION

Troubleshooting

If the Brondell Pro Sanitizing Air Purifier appears to be operating abnormally, please
review the troubleshooting tips before calling the Brondell Service Center as most issues
are easily resolved with a few simple steps. If you are unable to resolve the issue after
checking the following items, please call the Service Center at 888-542-3355, Mon-Fri,
9am-5pm PST (English and Spanish spoken), or email us at support@brondell.com.
Problem
Unit will not
power on
or
The Control
Panel does not
display any
icons
Fan is not
working
Fan does not
automatically
adjust when the
unit is in Auto
Mode
When in Auto
Mode, the
Air Sensor or
PM2.5 indicator
is always red or
high
Possible Cause(s)
1. The front panel is not
installed correctly.
2. Power cord is not inserted
correctly into the unit's
cable port.
3. Power cord is not properly
inserted into the electrical
outlet.
4. Power cord or plug is
damaged.
1. Unit is not switched on.
2. Motor requires servicing.
1. Auto Mode is not selected.
2. Air Sensor is dirty.
3. Air Sensor is broken or
malfunctioning.
1. The unit may be impacted by
moisture, oil residue, smoke,
fumes, or aerosolized spray.
2. The Air Sensor is dirty.
3. Power cord is not properly
inserted into the electrical
outlet.
4. Power cord or plug is
damaged.
Solution(s)
1. Remove the front panel and
attach it to the unit again.
2. Ensure that the power cord is
properly inserted into the cable
port on the back of the unit.
3. Unplug the unit and plug it
back into the electrical outlet.
4. Contact Brondell Customer
Service.
1. Ensure that the power cord is
properly inserted into the cable
port and properly plugged into
the outlet. Touch the Power
button.
2. Contact Brondell Customer
Service.
1. Touch the Speed button until
the display shows "P0".
2. Follow the steps on page 13
to clean the Air Sensor.
3. Contact Brondell Customer
Service.
1. Move the unit to another
location.
2. Follow the steps on page 13
to clean the Air Sensor.
3. Unplug the unit and plug it
back into the electrical outlet.
4. Contact Brondell Customer
Service.
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