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Troubleshooting Chart:
Problem
1. No discharge
2. No concentrate draw
3. Excess concentrate draw
4. Failure of unit to turn off
5. Excess foaming in discharge
* In hard water areas, scale may form inside the discharge end of the eductor, as well as in other areas of the unit thatare exposed to water. This scale
may be removed by soaking the eductor in a descaling solution (deliming solution). To remove an eductor located in the cabinet, fi rmly grasp water
valve and unthread eductor. Replace in same manner. Alternatively, a scaled eductor can be cleaned (or kept from scaling) by drawing the descaling
solution through the unit. Operate the unit with the suction tube in the descaling solution. Operate the unit until solution is drawn consistently, then
fl ush the unit by drawing clear water through it for a minute. Replace concentrate container and put suction tube into concentrate.
4
Cause
a. No water
b. Magnetic valve not functioning
c. Eductor clogged
d. Clogged water inlet strainer
a. Clogged foot valve
b. Metering tip or eductor has scale build-up
c. Low water pressure
d. Discharge tube and/or flooding ring not in
place
e. Concentrate container empty
f. Inlet hose barb not screwed into eductor
tightly
g. Clogged water inlet strainer
h. Air leak in chemical pick-up tube
a. Metering tip not in place
b. Chemical above eductor
a. Water valve parts dirty or defective
b. Magnet doesn't fully return
c. Push button stuck
a. Air leak in pick-up tube
Solution
a. Open water supply
b. Install valve parts kit
c. Clean* or replace
d. Disconnect inlet water line and clean
strainer
a. Clean or replace
b. Clean (descale)* or replace
c. Minimum 25 PSI (with water running)
required to operate unit properly
d. Push tube fi rmly onto eductor discharge
hose barb, or replace tube if it doesn't
have a flooding ring.
e. Replace with full container
f. Tighten, but do not overtighten
g. Disconnect inlet water line and clean
strainer
h. Put clamp on tube or replace tube if brittle
a. Press correct tip firmly into barb on eductor
b. Place concentrate below the eductor
a. Clean* or replace with valve parts kit
b. Make sure magnet moves freely.
c. Remove button and clean cabinet/button to
remove any dirt lodged in slide recess
a. Put clamp on tube or replace tube if brittle
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