Troubleshooting Tips; Troubleshooting Table - sunjoe 24V-X2-CS16 Manuel D'utilisation

Fig. 29
Troubleshooting

Troubleshooting Tips

Most difficulties are easy to fix. Consult the troubleshooting
table for common problems and their solutions. If you continue
to experience problems or need repairs beyond these minor
adjustments, please call 1-866-SNOWJOE (1-866-766-9563)
for assistance.
m
WARNING!
Always remove the batteries before
performing any adjustments, maintenance, or repairs to your
cordless chain saw.

Troubleshooting Table

Problems Corrective Action
The saw
•
Make sure that the batteries are inserted correctly
motor fails
•
Check charge status and recharge the batteries
to start
•
Make sure that the batteries are inserted correctly
The saw
•
stops during
Check charge status and recharge the batteries
operation
•
The machine is overloaded
The saw
runs, but
•
The chain is too tight; re-tension.
the chain
speed is
low
Bar and
•
The chain tension is too tight; re-tension.
chain
•
running
The chain oil tank is empty; refill.
hot and
•
The lubrication holes are plugged; clean them out.
smoking
The saw
motor
•
The chain tension is too tight; re-tension.
runs, but
•
The guide bar or chain is damaged; inspect
the chain
and replace the damaged part.
is not
turning
< 0.5 mm
19
Daily Checklist, Cleaning
and Storage
Daily Checklist
To help maintain your cordless chain saw for optimum
performance, we recommend you complete this checklist prior
to each work session.
m
WARNING!
Do not insert the batteries until you have
completed all of the daily checks.
• Inspect for any visible damage to the chain, guide bar, or
motor housing.
• Inspect the oil port and guide bar rails and clean them to
remove any debris.
• Check the chain tension.
• Check the chain teeth for sharpness.
• Check the bar and chain oil level; fill with only new chain
oil specifically formulated for chain saws.
NOTE: If you notice anything unusual, such as a vibration
or odd sound, shut the saw OFF immediately. Remove the
batteries and check the saw for any damage.
If you cannot find the cause of the problem or are uncertain
what to do, then have the saw inspected by an authorized
Snow Joe + Sun Joe dealer or call the Snow Joe
® ®
Sun Joe customer service center at 1-866-SNOWJOE
®
(1-866-766-9563) before using it.
m
CAUTION!
• Remove the batteries and wait at least five minutes for the
saw to cool before servicing or storing your unit.
• If you drop the saw, carefully inspect it for damage. If the
guide bar is bent, the housing is cracked, the handle is
broken, or if you see any other condition that may affect
the saw's operation, DO NOT USE the tool. Instead, have
it serviced at an authorized Snow Joe
dealer or call the Snow Joe
center at 1-866-SNOWJOE (1-866-766-9563).
Cleaning
Use only mild soap and a damp cloth to clean the cordless
chain saw. Never let any liquid get inside the motor housing
and NEVER immerse any part of the saw housing in liquid.
Storage
• Ensure that the guide bar cover is in place when storing.
• Do not store cordless chain saw near chemicals, such
as fertilizers or other harsh solvents. Do not expose
the plastic parts of the unit to brake fluids, gasoline,
petroleum-based products, penetrating oils, or the like.
These products are often highly corrosive and may cause
permanent damage, weaken, or destroy the plastic parts
of your unit.
+
®
+ Sun Joe
® ®
+ Sun Joe customer service
® ®