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3) Turn power on. Turn the power
washer off as soon as the Pump
Saver begins to exit the HP hose.
TROUBLESHOOTING
PROBLEM
CORRECTIVE ACTION
Unit will not turn on.
1. The GFCI module on the end of the power cord must be plugged directly into
an outlet.
2. Do not use an extension cord.
3. With the GFCI Connected make sure the power switch is turned on.
Note: When power switch is turned on, the power washer will turn on by itself
for 1-2 seconds and shut off. This is normal.
The high pressure
1. In most cases, the spray gun is not the problem. The problem is the rubber
(HP) hose will not
sleeve covering the fitting at the end of the high pressure hose. It has likely
connect/stay con-
slipped up toward the metal tip. To fix: wiggle, twist and/or pull the rubber
nected to the spray
sleeve down until the entire tip is visible plus an 1/8 in. of the metal fitting
gun. Is this a spray
below the tip. Now try to insert the hose tip into the spray gun. It should
gun problem?
"click" into place and will not come out until the hose is released by pushing in
the lever on the underside of the gun. You may cut away the end of the sleeve
with a sharp knife if unable to move the sleeve down. Be careful not to cut or
puncture the hose.
2. Do not push in the release button when connecting the high pressure hose.
The unit is running
1. Check the water source. Unclog the nozzle on the lance. (See nozzle cleaning
but there is no water
instructions under "Cleaning nozzles".) Or take off the lance and just spray out
flow.
of the spray gun. This will indicate if the problem is with the lance.
Why is water leaking
1. Make sure there is an o-ring at the end of the metal tip of the high pressure
where the high pres-
hose. If no o-ring is present, the connection between the hose and spray gun
sure hose connects
will leak.
to the spray gun?
I can't remove the
1. All lances and the detergent bottles are attached and removed from the
lance from the spray
extension lance in the same manner. Insert the quick-release end of the lance/
gun. What should
detergent bottle into the extension lance. Press the extension lance and
I do?
lance together (about a 1/8") and turn clockwise. The lance will lock in place.
Remove the lance by reversing this procedure. Press the extension lance and
lance together and turn counter clockwise. The lance will slide out.
2. Or, hold the extension lance and lance in an upright position with the nozzle
end on the floor. Push the whole assembly straight down to loosen the con-
nection, and then follow the removal process again. You may also spray soapy
water or a lubricant in the area where the lance connects to the extension
lance.
The power washer
1. It sounds like your power washer is working just fine. When the water is
turns on for
connected, the accessories are assembled properly, and the power switch is
2 seconds, shuts
turned on, the power washer may turn on for 1 - 2 seconds to prime the pump.
off, and will not turn
It automatically shuts off and waits for the spray gun trigger to be pressed.
back on. Do I have a
When the trigger is pressed, water starts flowing through the pump. The water
defective unit?
sensor in the pump "senses" the moving water and automatically turns the
power washer on.
2. Turn the power switch to off, hold in the trigger on the spray gun, so that you
have a steady stream of water. While you are holding the trigger open on the
spray gun, at the same time, turn the power switch on.
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Note: Instructions on Pump Saver
Bottle are generic and not model
specific.
TROUBLESHOOTING
LIMITED WARRANTY
This product is under warranty to the original retail consumer against defects
in material and workmanship for a period of 1 (one) year on parts. Wearable
parts and accessories are covered for a period of 90 (ninety) days which
include but are not limited to, gun, wand, hose, fittings and nozzles. The
warranty is not transferable or assignable. This warranty covers replacement
parts.
This limited one year warranty applies only to products used in consumer
applications and is void in rental or any commercial application. Reasonable
care must be used in conformity with operation and maintenance instructions
in the owner's manual and quick start guide. Failure to follow these
instructions will void this warranty. This warranty gives you specific legal rights
and you may also have other rights which vary from state to state.
Warranty Process
To place a warranty claim, go to the support section of BE's website at
bepowerequipment.com and fill out the online form with the following
information:
1. Dealer Information (Contact name and number)
2. Product Model Number and Serial Number
3. Electronic Copy of Customer Invoice
4. Explanation of defect or how it is not performing properly
a) Troubleshooting steps already taken
5. Pictures of product including:
a) Picture of whole unit showing condition
b) Picture of serial number
c) A close up picture of problem area (leaking oil, water, broken part, etc).
You can also contact our technical support at 1-866-850-6662.
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