Full Two-Year Warranty; Frequently Asked Questions - Philips AVENT SCF288 Instructions

Warranty

FUll TWo-YEar WarranTY

Philips Electronics North America Corporation (USA) and Philips Electronics Ltd (CANADA)
warrant each new Philips AVENT product, model SCF288, SCF287, SCF286, SCF285 or SCF284,
against defects in materials or workmanship for a period of two years from the date of purchase,
and agrees to repair or replace any defective product without charge.
iMPorTanT: This warranty does not cover damage resulting from accident, misuse or abuse, lack
of reasonable care, or the affixing of any attachment not provided with the product. no
rESPonSiBiliTY iS aSSUMEd For anY SPECial, inCidEnTal or
ConSEQUEnTial daMagES.
In order to obtain warranty service, simply call 1-800-54 AVENT.
Manufactured for:
Philips Consumer Lifestyle
A Division of Philips Electronics North America Corporation
P.O. Box 10313, Stamford, CT 06904
In Canada: Philips Electronics Ltd
281 Hillmount Road, Markham, ON L6C 2S3

Frequently asked questions

This chapter lists the questions most frequently asked about the appliance. If you cannot find the
answer to your question, call 1-800-54-AVENT (1- 800-542-8368) for assistance.
Question
Why does water flow out of
the sterilizer?
Why are there white spots in
the water reservoir, the
baskets or the lid?
Why does a lot of steam
escape from under the lid?
Why does the sterilization
process take so long?
Why is the sterilization process
so short?
Why does the appliance start
to heat up immediately when I
plug it in?
Answer
You may have poured too much water into the sterilizer. Do not
pour more than 3.4 fl. oz. (100 ml) water in the water reservoir.
Scale build-up is normal and occurs more quickly in hard water
areas. Descale the appliance regularly (see chapter 'Descaling').
Check if the lid has been placed on the basket properly.
You may have poured too much water into the sterilizer (see
chapter 'Using the appliance'). The number of items placed in the
baskets and the number of baskets used determine the actual
sterilization time.
You may have poured too little water into the sterilizer (see
chapter 'Using the appliance').
You have pressed the power-on button before you plugged the
appliance into the electrical outlet. When you press the
power-on button before you put the plug in the outlet, the
sterilizer starts operating immediately when you plug it in.
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