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What to do if...

WARNING!
Before troubleshooting, disconnect the mains plug from the mains socket.
Only a qualified electrician or competent person must do the troubleshooting that is not
in this manual.
There are some sounds during normal use (compressor, refrigerant circulation).
Problem
The appliance is noisy
The appliance does not
operate. The lamp does
not operate.
The lamp does not work.
The compressor operates
continually.
Water flows on the rear
plate of the refrigerator.
Water flows into the re-
frigerator.
Water flows on the
ground.
Possible cause
The appliance is not supported
properly
The appliance is switched off.
The mains plug is not connected
to the mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
The lamp is in stand-by.
The lamp is defective.
The temperature is not set cor-
rectly.
The door is not closed correctly. Refer to "Closing the door".
The door has been opened too
frequently.
The product temperature is too
high.
The room temperature is too
high.
During the automatic defrosting
process, frost defrosts on the
rear plate.
The water outlet is clogged.
Products prevent that water
flows into the water collector.
The melting water outlet does
not flow in the evaporative tray
above the compressor.
What to do if...
Solution
Check if the appliance stands sta-
ble (all the four feet should be on
the floor)
Switch on the appliance.
Connect the mains plug to the
mains socket correctly.
Connect a different electrical ap-
pliance to the mains socket.
Contact a qualified electrician.
Close and open the door.
Refer to "Replacing the lamp".
Set a higher temperature.
Do not keep the door open longer
than necessary.
Let the product temperature de-
crease to room temperature be-
fore storage.
Decrease the room temperature.
This is correct.
Clean the water outlet.
Make sure that products do not
touch the rear plate.
Attach the melting water outlet
to the evaporative tray.
9

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