Troubleshooting - Sony WEGA KE-42MR1 Mode D'emploi

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.
Problem
No picture
No picture (screen is dark) and no
sound.
The TV turns off automatically. (The
TV enters the standby mode.)
No picture or no menu information
from equipment connected to the
Scart connector.
Poor picture/Unstable picture.
Double images or ghosting.
Only snow and noise appears on the
screen.
Dotted lines or stripes.
No colour on colour programmes.
Some tiny black points and/or bright
points on the screen.
The screen flickers when turning on
the TV.
The picture is too bright.
Picture (stripe) noise.
Poor picture (white saturation) when
viewing a signal from Scart connector
3/ .
S
Possible remedies
• Check the aerial connection.
• Connect the display unit and media receiver unit to the
mains, and press the
media receiver unit.
• Connect the display unit to the media receiver unit
using the supplied display interface cable.
• If the (power on/standby) indicator is on, press TV
on the remote control.
• Check if the Sleep Timer is activated (page 41).
• Check if the On/Off Timer is activated (page 42).
• Check if Auto Shutoff is activated (page 43).
• Check that the optional equipment is on and press the
button repeatedly on the remote control until the
correct input symbol is displayed on the screen.
• Check the connection between the optional equipment
and the TV.
• Check aerial/cable connections.
• Check the aerial location and direction.
• Check if the aerial is broken or bent.
• Check if the aerial has reached the end of its serviceable
life. (3-5 years in normal use, 1-2 years at the seaside)
• Keep the TV away from electrical noise sources such as
cars, motorcycles, or hair-dryers.
• Using the menu system, select the "Picture
Adjustment" menu and select "Reset" to return to the
factory settings (page 27).
• If you set the Power Saving function to "Reduce,"
picture colours may become dimmer (page 33).
• The picture of a display unit is composed of pixels. Tiny
black points and/or bright points (pixels) on the screen,
do not indicate a malfunction.
• This is inherent in the Plasma Display Panel, and does
not indicate a malfunction.
• Using the menu system, select the "Picture
Adjustment" menu and select "mode." Then select the
desired picture mode (page 26).
• Make sure that the aerial is connected using the
supplied coaxial cable.
• Keep the aerial cable away from other connecting
cords.
• Do not use 300-ohm twin lead cables as interference
may occur.
• Make sure that the output signal of the equipment
connected to the Scart connector
RGB signal. If it is an RGB signal, please connect the
equipment to Scart
4/ .
power switch on the front of
3/ is not an
S
1/ , 2/ or
(continued)
Additional Information
GB
71