Heath Zenith 7560 Mode D'emploi page 11

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1. PROBLEM: Chime does not sound.
A. POSSIBLE CAUSE: Push button and chime are not synced.
A. CORRECTIVE ACTION: Follow steps 3, 4, and 5 under Wireless Chime Installation to sync.
B. POSSIBLE CAUSE: Batteries not installed correctly.
B. CORRECTIVE ACTION: Make sure batteries are installed according to the diagram inside the push button and chime (if ap-
plicable).
C. POSSIBLE CAUSE: Batteries are dead.
C. CORRECTIVE ACTION: Check charge of push button and chime batteries (if applicable) and replace if necessary.
2. PROBLEM: Batteries seem okay, but the chime does not work after installation.
A. POSSIBLE CAUSE: Chime or push button is mounted on metal or near metal studs.
A. CORRECTIVE ACTION: Metal reduces transmission range. Use 1/4 in. to 1/2 in. (6 to 13 mm) wood shims to move chime or
push button away from metal surface.
B. POSSIBLE CAUSE: Chime is mounted near concrete floor or wall.
B. CORRECTIVE ACTION: Concrete may reduce range. Move chime away from concrete surface.
C. POSSIBLE CAUSE: Chime and push button are installed too far apart.
C. CORRECTIVE ACTION: Locate chime closer to push button.
Note: The range of the wireless chime can vary with location, temperature, and battery condition.
Helpful Videos – www.hzsupport.com
WIRELESS TROUBLESHOOTING
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Helpful Answers – 1-800-858-8501

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