PROBLEM
BD-LIVE
I cannot connect to the BD-LIVE server.
When using the BD-LIVE service, an error
occurs.
NOTE
✎
When the factory default settings are restored, all stored user BD data is deleted.
▪
Repairs
If you contact us to repair your player, an administration fee may be charged if either:
1. An engineer is called out to your home at your request and there is no defect in the product.
2. You bring the unit to a repair centre and there is no defect in the product.
We will provide you with the amount of the administration fee before we make a home visit or begin any
work on your player.
We recommend you read this manually thoroughly, search for a solution on line at www.samsung.com,
or contact Samsung Customer Care before seeking to repair your player.
• Check whether the network connection is successful or not by using the
Network Status menu. (See page 34)
• Check whether the USB memory device is connected to the player.
• The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 40)
• Check whether the BD-LIVE Internet Connection menu is set to Allow(All).
• If all above fails, contact the contents provider or update the player to the
latest firmware.
• The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 35)
SOLUTION
English
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