Troubleshooting - Star TCP300II Série Manuel D'utilisation

8. Troubleshooting

8-1. Trouble when Turning on the Power
Symptom
The power lamp
does not light.
The power lamp
lights.
8-2. Trouble when Operating
Symptom
Cards are not discharged.
Reading/Writing errors occur Inappropriate card.
Possible Cause
Won't accept The power cord is not
cards. correctly connected.
Broken wire in power cord.
Broken wire in fuse.
Accepts cards. Display LED burned out.
Won't accept Reader/writer error.
cards.
Accepts cards Bad Card
but reader/ Card damaged, bent,
writer data erased on card,
operating or other user card.
incorrectly. Head is dirty.
Composing system is
not operating normally.
Reader/writer error.
Possible Cause
Card is jammed.
Using other card type.
Card data erased by magnet.
Card is bent.
Card is damaged.
Head is dirty.
Turn on power to reader/writer
again.
If cards are still not discharged,
turn off the power and open the
upper cover.
Then, pull the snap lever to
raise the upper portion of the
mechanism to remove the card.
Use the recommended card.
Use the correct card.
Issue a new card.
Clean using a cleaning card.
– 8 –
What to Do
Correct connect the power
cord.
Contact your dealer.
Use a normal card.
Clean using a cleaning card.
Contact your dealer.
What to Do