Kolcraft Elise Instructions D'assemblage page 8

Kolcraft Nursery Furniture Limited Warranty
Thank you for purchasing a Kolcraft Enterprises, Inc. designed nursery furniture piece including Mira Studios,
Payson Studios, Sealy and any other applicable private label products.
What is the warranty for my nursery furniture?
Kolcraft Enterprises, Inc. warrants all nursery furniture to be free of defects in materials and workmanship
from the date of purchase from an authorized retailer or distributor. All nursery furniture will have a ONE
YEAR warranty from the date of purchase.
What will Kolcraft Enterprises, Inc. do?
Kolcraft will repair or replace, at its option, the defective product. If you have a problem with or are not
satisfied with your product, please contact the Customer Service Department at Kolcraft. Repair or
replacement as provided under this warranty is the exclusive remedy of the consumer. Kolcraft shall not be
liable for any incidental or consequential damages for breach of any express or implied warranty on this
product, except to the extent this exclusion is prohibited by applicable law. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
Any implied warranty of merchantability or fitness for a particular purpose on this product is limited in
duration to the duration of this warranty.
What does the nursery furniture warranty cover?
The manufacturer warrants that all structural elements of this product, including hardware, joints, bolts and
mechanical devices shall be free of any defects under normal household use and will be replaced or repaired
free of charge for ONE YEAR from the date of purchase. You must be the original owner of the item and
must properly use and care for the product as indicated in Section 2 below. Information and/or photographs
of the nursery furniture may be requested to verify correct model and condition.
What is not covered by the nursery furniture warranty?
This warranty shall not apply to damages arising from neglect, misuse, abuse, accidental damage, or
commercial use of the product. This warranty excludes the finish or paint coating, and is limited to repair or
replacement of defective parts only. Products purchased through an unauthorized retailer or distributor, any
floor models, or second-hand purchases do not qualify for the warranty.
What if I am a customer located outside of the U.S.?
Product warranties are only valid for the country in which they are purchased. Kolcraft Enterprises, Inc. may
not ship replacement products or parts to countries where such products do not comply with local
regulations, even in the event that the original product was purchased in the U.S. Replacement products that
do comply with local regulations may incur a shipping fee and are subject to customs, taxes and duties of the
country in which the product is being shipped to. If the product was sold through an authorized distributor,
Kolcraft Enterprises, Inc. will provide appropriate distributor information and replacements may only be
offered through your local distributor.
How do I contact Kolcraft Enterprises, Inc. for warranty service?
To obtain warranty service, please contact Kolcraft's Customer Service Department. If the product is
returned to Kolcraft's Customer Service Department for repair or replacement, it must be shipped prepaid
and adequately insured.
Please direct any comments, questions or requests to: Kolcraft Enterprises, Inc. Customer Service
Department, 1100 West Monroe Street, Chicago, IL 60607, 1-800-453-7673 in the U.S. and Canada, 1-312-
361-6315 outside the U.S. and Canada, Monday-Thursday 8 a.m.- 5 p.m. and Friday 8 a.m. – 3 p.m. Central
Standard Time.
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