Troubleshooting; Faults And Fixes - Eco-King Saga Xpress SX 200 Instructions De Montage

6. TROUBLESHOOTING

6.1 Faults and fixes

If problems arise when the product is in use,
check for possible faults and fixes in the table. If
the problem is not shown in the troubleshoot-
Problem
There is leakage/drip-
ping from the safety
valve/there is often
water on the floor by the
cylinder in the morning
No hot water
Not enough hot water
Not high enough tem-
perature
Fuse/earth breaker trips
repeatedly
Long time before the
water reaches the tap
Knocking in the pipes
when the hot tap is closed
14
TROUBLESHOOTING
Possible cause of fault
Pressure reduction valve, water me-
ter or blocked non-return valve on
the water intake.
Water pressure into the home is too
high.
The T&P valve is worn or there are
particles stuck between the mem-
brane and the valve seat because
the water is dirty
Leak from heating elements.
Power supply interrupted.
Thermostat(s) has cut out.
Heating element(s) is defective.
Leak in hot water pipe
High consumption in the home.
The thermostats are set for low tem-
peratures.
Change from cold to hot water in
taps.
Possible fault in the heater's electri-
cal system.
Long stretch of pipe from water
heater to tap.
Large pressure increase when the
tap is closed quickly.
ing table or you are unsure what is wrong, con-
tact the installer (see type plate on the product)
or King Heating Products, see 7.1.
Possible solution
Fit expansion vessel with absorbs expansion
during heating, and fit pressure reduction
valve for stable water pressure inside the
home. The pressure reduction valve is ad-
justed in according to the pressure in the
expansion vessel. Contact auth. installer.
Try to flush with water through the T&P
valve. Open valve approx. 1 minute. See
section 5.2. If the valve still leaks, it must
be replaced. Contact auth. installer.
Verify as follows: a) cut the electric supply,
b) unscrew the covers, c) visually check
whether there is a leak from the heating
elements. If so, replace the gasket/heat-
ing element. Contact authorized installer.
Verify that the fuse is on / the earth
breaker has not tripped.
Press the 'RESET' button on the safety
thermostat(s); see 'User guide'.
Replace heating element(s). Contact au-
thorized installer.
Verify as follows: a) wait 2-3 hours, b)
feel the inlet/outlet combination to see
whether it is hot. If so, there is a leak in
the hot water pipe or elsewhere. Contact
authorized installer.
Raise the temperature on the thermo-
stats to 70°C/158°F; see 'User guide'.
Switch to a larger water heater. Contact
authorized installer.
Raise the temperature on the thermo-
stats to 70°C/158°F; see 'User guide'.
Contact authorized installer.
Verify as follows: a) cut the electric supply,
b) unscrew the covers, c) visually check the
junction boxes for any problems. If so, con-
tact auth. installer to check. Fit the covers.
Fit circulation loop or heating cable to
HW pipe. Or fit an auxiliary heater by
the tap. Contact auth. installer.
Completely normal. Fit expansion vessel if
troublesome. Contact auth. installer.