Dynex DX-ECDRW200 Guide De L'utilisateur page 15

Troubleshooting
R
EAD PROBLEMS
Symptom
No drive recognition
No operation
Cannot read photo CD discs Bad photo CD disc
Cannot read CD-I discs
Read error occurs
Excessive noise when
reading
Cannot eject tray
Can read only the first
session of a multisession
disc
Cannot read the former
session of the CD-R/RW
disc which has been
written at least twice
Possible Causes
USB cable and the CD-RW
drive not connected
properly
Power is off
No power
USB cable isn't connected
properly
Need special application
software
Need special application
software
Defective CD-ROM disc
Music CD inserted
Disc inserted upside down Remove the disc from tray and reinsert it with the label side up.
Eccentric disc loaded
Seal attached to the disc
surface
Eject locked by software
CD set incorrectly into tray Insert emergency eject stick into the emergency eject hole and eject
Disc was previously
recorded without selecting
"Close session."
Disc was previously
recorded without selecting
"Load Contents" or
"Import Session"
Make sure that both connectors of USB cable is properly connected to
the USB ports on the main board and CD-RW.
Check to make sure the LED of your CD-RW drive is lit. If not, turn on the
drive.
Check to make sure the power cord is connected securely to the drive.
Make sure the USB cable is plugged in and the connectors are not
damaged.
Try another photo CD disc and see if it reads satisfactorily. If it works,
you should replace the defective disc.
Check to make sure that "Kodak Photo CD Access Plus Software" is
installed
Check to make sure that application software such as "Cyberlink
Powerplayer" is installed.
Deep scratches, fingerprints, or other contaminants on the discs surface
can prevent the drive from reading data. Always keep discs clean.
Because audio compact discs do not have computer data, typing
computer commands while an audio CD is in your drive will result in an
error message.
Replace it with another one.
Remove the seal very carefully. Don't make any scratches.
With Windows 9x, check to determine if the CD drive is locked by the
software.
the tray. Use a pair of tweezers or pliers if it won't eject with the
emergency eject stick.
Additional session cannot be read because the previous session was not
closed. Rewrite on other CD-R/RW disc.
If the disc was recorded without selecting "Load Contents" or "Import
Session", it is impossible to read. When using utility software such as
"Session Selection" from Adaptec, the former session can be read.
Solutions
15