Troubleshooting - Dynex DX-ECDRW200 Guide De L'utilisateur

14

Troubleshooting

W
RITE PROBLEMS
Symptom
No drive recognition
Cannot write
Cannot add data to CD-RW Previously written with
Cannot write at highest
speed
Possible Causes
Bad connection between
USB cable and your USB2.0
CD-RW drive
Using other writing
software which does not
support your USB2.0
CD-RW drive
Using other writing
software which does not
support your USB2.0
CD-RW drive
Disc inserted upside down Reinsert the disc with the label side up.
No power
USB cable isn't connected
properly
More than one CD writing
software application is
installed.
another CD writing
software application
CD-RW disc capacity has
been exceeded
CD-R/RW media not
compatible with the
highest speed
Defective CD-R/RW media
Using other CD writing
software not bundled with
your CD-R/RW drive
Source drive does not
support highest speed on
the fly
Source disc is poor-quality Make image files, then burn image file onto the CD-R/RW disc.
DMA function disabled
Make sure that USB cable is not damaged.
Use the writing software provided with this CD-RW drive. When using
other software, make sure your CD-RW drive is supported by contacting
the software supplier.
Use the writing software provided with this CD-RW drive. When using
other software, ensure your CD-RW drive is supported by contacting the
software supplier.
Check to make sure that the power cord is securely connected.
Make sure the USB cable is firmly connected and that the connectors are
not damaged.
Remove other CD writing software. Your hard drive should contain only
one CD writing software.
If different CD writing software is used, errors may occur. Always use the
same CD writing software.
Capacity of CD-R/RW disc is limited to 650MB (74 min-type), including
lead-in, lead-out, and TOC data. Use a new CD-R/RW disc if the capacity
is insufficient for the additional data.
Use discs that are compatible with the highest speed or write at a lower
speed.
CD-R/RW media may be dirty, scratched, or damaged. Rewrite on
another CD-R/RW disc.
Use the CD writing software provided with this CD-RW drive. When
using other software, make sure your CD-RW drive is supported by
contacting the software supplier.
Copy all files to hard drive, then write from the hard disk to the CD.
Otherwise, select a slower writing speed.
Make sure to enable DMA function on both source and target drives.
Troubleshooting
Solutions