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Cleaning & Maintenance
1. DO NOT wash any parts of your cooker in a dishwasher. Always wash
the cooker thoroughly after every use, or it has not been used for an
extended period of time.
2. Unplug the appliance from the wall outlet and let the unit cool
before cleaning.
3. Wash the removable cooking pot with warm soapy water. Rinse and
dry thoroughly.
4. Wipe main body with a clean damp cloth. If food residue remains,
dampen cloth in warm soapy water before wiping. NEVER submerge
the main body in water or other liquid. Wipe the stationary pot as
necessary to remove any food product.
5. In order to maintain good performance of your cooker, the bottom
of the removable cooking pot should be inspected and cleaned, if
necessary, after each use. Wipe with a soft damp cloth and dry
thoroughly before using.
6. If the machine is not used for a period of time, please unplug it and
keep in cool and clean area.
Troubleshooting
The below error information appeared on the screen is normal. If it still
appears the problem after you acted according to the solution below,
please contact our customer service center.
Error
Description
code
E1
Safety switch not
fixed
E2
Temperature
sensor missing
E3
Motor blocked
E4
Too high
temperature
E5
Motor
temperature too
high
Possible reasons
Jar or jar lid is not fixed
properly.
The jar is not in place, or
connection of the
temperature sensor at
the jar base is damaged
Too big loading in the jar
No food in the jar, or very
little food with high
temperature setting for
too long time.
The machine works at
high load for too long
time
EN-27
Solution
Re-assemble the jar and jar
lid, make sure all the parts
are assembled properly and
tightly
Re-assemble the jar and
make sure it is fixed properly
and tightly
Decrease the volume of the
food in the jar, or cut the
food to smaller pieces and
re-start the machine.
Add food in the jar
Stop and let the machine
cool down before re-started
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