Guarantee - Sunrise Medical SOPUR Argon2 Notice D'utilisation

11.0 Guarantee

Guarantee
THIS DOES NOT AFFECT YOUR LEGAL RIGHTS IN ANY
WAY.
Guarantee Conditions
1) Repair or replacement is carried out by the authorised
Sunrise Medical dealer.
2) To fulfil the guarantee conditions, should servicing need
to be carried out on your wheelchair under this agreement,
contact the designated Sunrise Medical authorised dealer
immediately, with precise details on the type of difficulty.
Should you be using the wheelchair outside the area
covered by the designated Sunrise Medical authorised
dealer, the work will be carried out under "guarantee
conditions" by another dealer as designated by the
manufacturer.
3) Should a part or parts of the wheelchair require repair or
replacement within 24 months (5 years for frame and cross-
brace) after transfer of ownership to the original purchaser,
and provided that this person is still the owner of the
wheelchair as a result of a specific manufacturing or
material defect, the part or parts will be repaired or replaced
free of charge, if the wheelchair is returned to the
authorised Sunrise Medical dealer.
NOTE: This guarantee cannot be transferred.
4) The guarantee also covers all repaired or replaced parts
for the remaining period of the guarantee for the wheelchair.
5) For spare parts which are fitted after the start of the
original guarantee, we give a further 24-month guarantee.
6) Consumable parts are normally excluded from the
guarantee, except in the case that premature wear of the
part is the direct result of a manufacturing fault. These parts
include, amongst others, upholstery, tyres, inner tubes and
similar parts.
7) The guarantee conditions above cover all product parts
for models which were purchased at full sales price.
8) Normally we do not accept responsibility if a repair or
replacement of the wheelchair is required for one of the
following reasons:
a) The product or part has not been maintained or serviced
in accordance with the manufacturer's recommendations as
shown in the User Instructions and/or the Service
Instructions. Accessories have been used which are not
specified as original accessories.
b) The wheelchair or a part of the wheelchair was damaged
through neglect, accident or improper use.
c) Alterations to the wheelchair or parts, which are not in
accordance with the manufacturer's specifications or the
carrying out of repairs before informing the authorised
dealer.
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