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From time to time a problem may arise which is minor in nature, and a service call may not be necessary; use
this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized
service depot or Danby's Toll Free Number for assistance.
PROBLEM
1) Freezer does not work.
2) Freezer runs
continuously.
3) Internal temperature
not cold enough.
TROUBLESHOOTING
Tel:1-800-26-
POSSIBLE CAUSE
• No power to unit.
• Power cord is unplugged.
• Wrong voltage being used.
• Temperature is too high.
• Door is not closed.
• Hot food inserted into cabinet.
• Door opened too long/often.
• Close proximity to heat source or
direct sunlight.
• No power to unit.
• Power cord is unplugged.
• Temperature is too low.
• Door is not closed.
• Hot food inserted into cabinet.
• Door opened too long/often.
• Air flow obstruction.
• Wrong voltage is being used.
• Close proximity to heat source or
direct sunlight.
• Check connection of power cord to
power supply.
• Plug in unit.
• Use proper voltage.
• Lower temperature control.
• Close the door.
• Cool food to room temperature before
inserting.
• Minimize door openings/duration.
• Do not place unit close to heat source or
in direct sunlight.
• Check connection of power cord to
power supply.
• Plug in unit.
• Raise temperature control.
• Close the door.
• Cool food to room temperature before
insterting.
• Minimize door openings/duration.
• Allow room for air to circulate around the
unit.
• Use proper voltage.
• Do not place unit close to heat source or
direct sunlight.
5
SOLUTION
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