Philips HD7864 Mode D'emploi page 3

Problem Cause
I got no or You did not flush
very little the machine
coffee when before first use.
I used the
machine for
the first time.
The light The machine is
in the on/ heating up.
off button
flashes
slowly.
The light There is not
in the on/ enough water
off button in the water
flashes reservoir.
quickly.
The float in the
water reservoir
may be stuck.
The coffee You have used
is not hot the machine for
enough. a longer period
without descaling.
The coffee Do not use cups
temperature that are too large
in the cup or have thick
decreases walls.
quickly.
I cannot A temporary
open the lid. vacuum has
developed under
the lid.
The coffee Perhaps the sieve
machine in the centre of
produces the pod holder is
less coffee clogged.
than before.
HD7864: Perhaps
the strength
select switch is
set to strong
coffee.
I cannot Perhaps a used
close the lid coffee pod is
properly. sticking to the
water distribution
disc.
The coffee You may not
is not strong have used the
enough. right number
of pods or may
have pressed the
wrong button.
Solution
Flush the machine before first use.
When the machine has emptied a
complete water reservoir, you can
start to make a new coffee.
If this takes longer than two minutes,
contact the Philips Consumer Care
Centre in your country.
Fill the water reservoir and make
sure you place the water reservoir
properly into the machine.
Empty the water reservoir and shake
it a few times to release the float.
Clean the water reservoir with hot
water and some washing-up liquid or
in the dishwasher.
If these solutions do not solve the
problem, contact the Philips consumer
Care Centre in your country.
Perform the descaling procedure as
described in chapter CALC.
Use thin-walled cups. Thin-walled cups
absorb less heat from the coffee than
thick-walled cups.
You can preheat the coffee machine
and cup by brewing a cup of hot water
first without placing a coffee pod in the
pod holder.
Switch off the coffee machine. Pull up
the lever and wait 24 hours before
you open the lid. You may need to use
some force. Always make sure the pod
holders are clean and the sieve is not
clogged to prevent vacuum.
If the sieve is clogged, use a washing-
up brush to unclog the sieve. If you
cannot unclog it properly with the
washing-up brush, put the pod holder
in the machine and descale the
machine. Descale the machine
(see chapter CALC).
Set the switch to mild coffee to get a
normal amount of coffee.
If this is the case, remove the used pod.
Use 1 pod in combination with the
1-cup pod holder and the 1-cup
button. Use 2 pods in combination
with the 2-cup pod holder and the
2-cup button.
Problem Cause
The pod(s) may
not have been
placed in the pod
holder properly.
You may have
used the same
pod twice.
Perhaps you need
a different flavour.
HD7864: Perhaps
the strength
select switch is
set to mild coffee.
The coffee is Perhaps you need
too strong. a different flavour.
HD7864: Perhaps
the strength
select switch is
set to strong
coffee.
Water You have not
leaks from closed the lid
the coffee properly.
machine.
You overfilled the
water reservoir.
The sieve in the
centre of the pod
holder may be
clogged.
The sealing ring
may be stuck
under the edge
of the distribution
disc.
The machine has
been stored in a
room that was
not frost-free.
Water drops
on the worktop
may be the result
of placing the
water reservoir
or removing and
removing used
pod(s).
Tips and instructions
Flushing Flush the machine before you brew the first cup of coffee or if
you have not used it for three days. The machine switches off automatically.
Height-adjustable drip tray You can adjust the height of the drip tray to
the height of your coffee cup.
Strength select (HD7864) You can choose between strong coffee and
mild coffee.
Cleaning Never use scouring pads, abrasive cleaning agents or aggressive
liquids such as petrol or acetone to clean the appliance.
Solution
Place the coffee pod(s) properly in the
centre of the pod holder, to prevent
water from escaping along the edge of
the pod(s). When you use two coffee
pods on top of each other, make sure
that the convex sides of both pods point
downwards and press the pods lightly
into the pod holder. Make sure that the
coffee in the pod is distributed evenly.
Place a new pod in the pod holder to
brew a fresh cup of coffee.
If you prefer a more robust flavour,
Senseo coffee pods with a stronger
®
blend are available.
Set the strength select switch to
strong coffee.
If you prefer a milder flavour, Senseo
coffee pods with a milder blend are
available.
Set the strength select switch to mild
coffee.
Close the lid properly and lock the
lever.
Do not fill the water reservoir beyond
MAX level.
Check the pod holder. If the sieve is
clogged, use a washing-up brush to un-
clog the sieve. If you cannot clean it prop-
erly with the washing-up brush, put the
pod holder in the machine and descale
the machine (see chapter 'Descaling').
Check if the sealing ring is stuck under
the edge of the distribution disc. If it is,
pull it out from under the distribution
disc carefully.
Contact the Philips Consumer Care
Centre in your country
Check if the water drops on the
worktop are not the result of placing
or removing the water reservoir or
removing used coffee pods. Make sure
that you do not remove the water
reservoir when the coffee machine
is heating up. This may cause water
that normally ends up in the water
reservoir to leak out of the machine.
In all other cases, contact the Philips
Consumer Care Centre in your country.
®