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Problem
The steamer does not
heat up.
The steamer does not
produce any steam.
Water droplets drip
from the steamer
head.
The steamer
produces a pumping
sound/the handle
vibrates.
Steam and water leak
around De-Calc door,
steam trigger and
gripping area.
26
Possible cause
The steamer is not plugged
in properly or not switched
on.
The steamer is not plugged
in properly or not switched
on.
The steamer has not heated
up sufficiently.
You have not pressed the
steam trigger fully.
The water level in the water
tank is too low.
Scales/calc are formed
inside the steamer.
The steamer head is placed
horizontally for a long time.
Water is pumped to
the steamer head to be
converted into steam.
The water level in the water
tank is too low.
De-Calc inlet stopper is not
inserted properly.
Solution
Check if the mains plug is
inserted properly and its wall
socket is working.
Check if the steamer is
switched on.
Check if the mains plug is
inserted properly and its wall
socket is working.
Check if the steamer is
switched on.
Let the steamer heat up for
60 seconds (steam-ready
light flashes). When the
steamer is ready for use, the
light goes on continuously.
Press the steam trigger fully
for a few seconds.
Unplug the steamer and refill
the water tank.
Perform De-Calc function
(refer to
section).
Place the steamer in an
upright position on a flat
surface after each usage.
This is normal.
Unplug the steamer and refill
the water tank.
Open the De-Calc door and
push in the De-Calc inlet
stopper. Close the De-Calc
door.
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