emerio RVC-120592.1 Mode D'emploi page 8

Machine often moves back and
forth in the same spot.
Machine falls from height or
upstairs.
Machine often stops under the
bed.
Serious deformation of side brush
Side brush does not work.
Dustbin cannot be closed.
GUARANTEE AND CUSTOMER SERVICE
Before delivery our devices are subjected to rigorous quality control. If, despite all care, damage has occurred
during production or transportation, please return the device to your dealer. In addition to statutory legal
rights, the purchaser has an option to claim under the terms of the following guarantee:
For the purchased device we provide 2 years guarantee, commencing from the day of sale. If you have a
defective product, you can directly go back to the point of purchase.
Defects which arise due to improper handling of the device and malfunctions due to interventions and repairs
by third parties or the fitting of non-original parts are not covered by this guarantee. Always keep your receipt,
without the receipt you can't claim any form of warranty. Damage caused by not following the instruction
manual, will lead to a void of warranty, if this results in consequential damages then we will not be liable.
Neither can we hold responsible for material damage or personal injury caused by improper use if the
instruction manual is not properly executed. Damage to accessories does not mean free replacement of the
whole appliance. In such case please contact our service department. Broken glass or breakage of plastic parts
is always subject to a charge. Defects to consumables or parts subjected to wearing, as well as cleaning,
maintenance or the replacement of said parts are not covered by the warranty and are to be paid.
ENVIRONMENT FRIENDLY DISPOSAL
Recycling – European Directive 2012/19/EU
This marking indicates that this product should not be disposed with other household wastes. To
prevent possible harm to the environment or human health from uncontrolled waste disposal,
recycle it responsibly to promote the sustainable reuse of material resources. To return your used
device, please use the return and collection systems or contact the retailer where the product was
purchased. They can take this product for environmental safe recycling.
Emerio Deutschland GmbH (no service address)
Lerchenweg 3
40789 Monheim am Rhein
Deutschland
Customer service:
T: +49 (0) 3222 1097 600
E: info.de@emerio.eu
Some object is under the bottom
of the machine.
Malfunction on cliff detection
sensor
1. Lack of light under bed
2. Dirt on the light sensor
Normal damage
Side brush is entangled by hair.
Bottom cannot pop out after press
in.
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Check if it's on an even floor, if
any object is under the bottom of
the machine.
Clean the cliff detection sensor by
soft cloth. Send for repairing if
problem cannot be solved.
1. Working room is dark. Open
window or turn on light.
2. Clean the light sensor.
Replace with a new side brush.
Take off the brush and remove
the hair.
Remove the screws in the dustbin
cover. Take off the button cover,
clean it and reinstall.