After Sales Service - Virax VULCA D63 Manuel D'utilisation

After sales service

All returned products must be subject to the prior Virax agreement
SAV Virax, 39 Quai de Marne
51206 Epernay Cedex
France
Fax : +33 (0)3 26 59 56 50 Web : www.virax.com
Guarantee
Duration of the guarantee
Your power tool comes with a 1 year guarantee provided it is used properly, excluding consumables. A proof of
purchase will be required (invoice or delivery slip).
The guarantee covers the following
This guarantee covers all material faults or manufacturing defects of your VIRAX tool. In this case, the tool will be
returned to you free of charge. Your tool shall be repaired or replaced with an identical tool.
What is not covered by the guarantee
Faults due to improper use, abuse, overload, non compliance with the operating instructions, intervention on the
machine of a person not approved by an After-sales repair center or normal wear are not covered by this
guarantee.
VIRAX waives any liability for damage incurred by accessories or caused to objects or persons close to the
machine. The product must not have been disassembled.
Particularity of this guarantee
This guarantee is the only guarantee valid on your VIRAX product. No employee, agent, trader or other person is
authorized to modify this guarantee or provide any such guarantees upon VIRAX
28