Philips AZ1037/37 Mode D'emploi page 14

Troubleshooting
If a fault occurs, first check the points listed below before taking the set for repair.
If you are unable to remedy a problem by following these hints, consult your dealer or service centre.
WARNING:
Do not open the set as there is a risk of electric shock. Under no
circumstances should you try to repair the set yourself, as this will
invalidate the guarantee.
Problem
– Possible cause
• Remedy
No sound /power
– Volume not adjusted
• Adjust the VOLUME
– Power cord not securely connected
• Connect the AC power cord properly
– Batteries dead/ incorrectly inserted
• Insert (fresh) batteries correctly
– Headphones connected to the set
• Disconnect headphones
– CD contains non-audio files
• Press ∞ , § once or more to skip to a CD
audio track, instead of the data file.
Display does not function properly/ No
reaction to operation of any of the
controls
– Electrostatic discharge
• Switch off and unplug the set. Reconnect after a
few seconds
Severe radio hum or noise
– Electrical interference: set too close to TV, VCR or
computer
• Increase the distance
Poor radio reception
– Weak radio signal
• FM: Adjust the FM telescopic aerial
no indication
– No disc inserted
• Insert asuitable disc
– CD badly scratched or dirty
• Replace/ clean CD, see Maintenance & Safety
– Laser lens steamed up
• Wait until lens has cleared
– CD-R/CD-RW is blank or not finalized
• Use a finalized CD-R or CD-RW only
Note:
Make sure the CD is not encoded with
Copyright protection technologies, as some
do not conform to the Compact Disc
standard.
The CD skips tracks
– CD damaged or dirty
• Replace or clean CD
– PROGRAM/ SHUFFLE is active
• Quit PROGRAM/ SHUFFLE mode
Note:
For a disc with CD Audio tracks and MP3
files, only the CD Audio tracks will be
played.
The MP3-CD skips albums
– CD contains non-MP3 file folders
• Check your disc contains suitable file folders.
Poor cassette sound quality
– Dust and dirt on the heads, etc.
• Clean deck parts, see Maintenance
– Use of incompatible cassette types (METAL or
CHROME)
• Only use NORMAL (IEC I) for recording
Recording does not work
– Cassette tab(s) may be broken
• Apply adhesive tape over the missing tab space