Warranty - Gladiator GEARLOFT GALS48M4JG Instructions D'assemblage

GLADIATOR
GEARLOFT™ STORAGE RACK

WARRANTY

IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the instructions or visit www.gladiatorgarageworks.com.
2. All warranty service is provided exclusively by our authorized Gladiator
requests for warranty service to:
If outside the 50 United States or Canada, contact your authorized Gladiator
WHAT IS COVERED
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this product is
installed, operated and maintained according to instructions
attached to or furnished with the product, Gladiator
GarageWorks brand of Whirlpool Corporation or Whirlpool
Canada, LP (hereafter "Gladiator") will pay for factory specified
replacement parts and repair labor to correct defects in materials
or workmanship that existed when this product was purchased,
or at its sole discretion replace the product. In the event of
product replacement, your product will be warranted for the
remaining term of the original unit's warranty period.
SECOND THROUGH TENTH YEAR LIMITED WARRANTY
(METAL RACK PARTS ONLY - LABOR NOT INCLUDED)
In the second through tenth years from the date of original
purchase, when this product is installed, operated, and
maintained according to instructions attached to or furnished
with the product, Gladiator GarageWorks will pay for a factory
®
specified replacement parts to correct non cosmetic defects
in materials or workmanship in this part that prevent function
of the Overhead Storage Rack and that existed when
this product was purchased. This limited 10-year warranty is for
the rack only and does not include labor.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT OR PART REPLACEMENT
AT OUR DISCRETION AS PROVIDED HEREIN. Service must
be provided by a Gladiator authorized service provider. This
limited warranty is valid only in the United States or Canada and
applies only when the product is used in the country in which it
was purchased. This limited warranty is effective from the date
of original consumer purchase. Proof of original purchase date is
required to obtain service under this limited warranty.
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO TEN YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not
allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you
specific legal rights, and you also may have other rights that vary from state to state or province to province.
Gladiator makes no representations about the quality, durability, or need for service or repair of this product other than the representations contained
in this warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED
HEREIN. GLADIATOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you
specific legal rights, and you also may have other rights that vary from state to state or province to province.
Keep this book and your sales slip together for future reference.
You must provide proof of purchase or installation date for
in-warranty service.
Write down the following information about your Gladiator
to better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial label
located on the back of the product.
OVERHEAD
®
Gladiator GarageWorks Customer eXperience Center
®
In the U.S.A., call 1-866-342-4089. In Canada, call 1-800-807-6777.
TEN YEAR LIMITED WARRANTY
®
DISCLAIMER OF IMPLIED WARRANTIES
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
product
®
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
Name, address and telephone number
■
Model number and serial number
■
A clear, detailed description of the problem
■
Proof of purchase including dealer or retailer name and address
■
GarageWorks Service Providers. In the U.S. and Canada, direct all
®
GarageWorks dealer to determine whether another warranty applies.
®
WHAT IS NOT COVERED
1. Service calls to correct the installation of any Gladiator
instruct you on how to use or install them.
2. Damage resulting from improper handling or shipping of products, or
products damaged by accident, misuse, abuse, fire, flood, improper
installation, acts of God, neglect, corrosion, modification or mishandling.
3. Shipping or freight fees to deliver replacement products or to return defective
products.
4. Factory specified replacement parts or product when your product is used
in other than normal, single-family household use, such as a commercial
environment or handled in any way inconsistent with the installation
instructions included with the product.
5. Cosmetic damage including scratches, dings, dents or cracks that do not
affect the structural or functional capability of the product.
6. Replacement parts or product for Gladiator
outside the United States or Canada.
7. Travel or transportation expenses for customers who reside in remote areas.
8. Any labor costs during the first year limited warranty period.
9. Damage resulting from improper loading beyond the specified maximum
weight capacity outlined in the assembly instructions provided with the
product, including overloading of hooks, baskets, shelves, cabinets, and
other Gladiator accessories used with the product.
®
10. Product damage due to prolonged exposure to sunlight resulting in warping,
fading, discoloration, cracking or peeling or product damage due to chemical
interaction resulting in corrosion of paint or metal.
11. Loss of product contents due to theft, fire, flood, accident or acts of God.
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
Dealer name ________________________________________________
Address _____________________________________________________
Phone number _______________________________________________
Model number _______________________________________________
Serial number _______________________________________________
Purchase date _______________________________________________
products or to
®
products used or installed
®
12/16
11