Sage The Big Squeeze SJS700 Guide Rapide page 7

Troubleshooting
PROBLEM EASY SOLUTION
There is no power to • Check if the power cord is properly plugged in.
the juicer
• Check if the drum lid and the juicing bowl are properly assembled.
• Check if the top-set and the body are properly assembled.
NOTE: Juicer will not operate if parts are not assembled properly.
Low juice yield • Different ingredients hold different amounts of fluid that will yield different
amounts of juice.
• If the ingredients are not fresh, they may contain reduced amount of fluid,
which will yield less juice. Soak ingredients in cold water for about
30 minutes prior to juicing for the best result.
• Check if the compression silicone is firmly inserted.
• If the ingredient itself has low water content, it may help to soak it in water
before juicing.
• If juicing ingredients with small seeds, after a few servings, it may reduce
the juice yield. For best result, disassemble and wash the top set in
between juicing.
• If there is seed residue on the bottom of the strainer, this can affect juicer
performance and the overall juice yield.
There is too much • To reduce the fine pulp, clean the top-set frequently and extract the pulp.
pulp in the juice
• Use a mesh strainer and put the juice through it to collect the
unwanted pulp.
• If the strainer and the screw are damaged and affecting the juicer's
performance, it is recommended the parts be replaced.
• The lifetime of each part may vary depending on length and method of use
and ingredients extracted.
The drum lid will not • Make sure the juicing screw is pushed all the way in to the strainer in order
close
for the drum lid to close properly.
• If the juicing screw is not properly in position, the drum lid may not close.
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PROBLEM EASY SOLUTION
Odd noise from the • Check if the parts are assembled correctly. Try reassembling the parts
juicer and listen for the odd noise.
• Do not start the juicer unless there are ingredients and/or liquid in it.
• Operating the juicer without ingredients can cause damage to the screw.
• If the juicer is operated without ingredients or liquid, the noise level can
increase and also can lead to damage.
• The friction noise from the juicing screw and the strainer will disappear
when ingredients are inserted into the juicer.
• If the noise occurs when ingredients are inserted into the juicer, check
the size of the ingredients. Do not insert anything over 3cm in thickness.
• Depending on the type of ingredients, the dimensions can be smaller.
• The noise can occur if the juicer is operated on an uneven or slanted
surface. Place the juicer on a horizontally flat surface when operating.
The extracted pulp is
• During the very beginning of extraction, the pulp can be more moist.
very moist
• Depending on the ingredient's condition, the extracted pulp can be
affected; especially when the ingredient is not fresh, the juice can be
extracted with the pulp.
During operation, the • The juicing screw and the strainer are set up to crush and squeeze the
juicing bowl shakes ingredients. It is normal for the juicing screw and the strainer to vibrate.
• If the ingredient contains strong fibre, the vibration from the top-set
may be stronger.
During juicing, the
• Check the power cord and make sure it is plugged in correctly.
juicer stopped
• Check that all the parts are correctly assembled.
• If too many ingredients are inserted at one time, this can cause the juicer
to stop.
• When the juicer stops because there are too many ingredients inserted in
it, press the REVERSE – OFF – FORWARD button in this order, switching
back and forth 2 to 3 times. The reverse setting will push the ingredients up
and the forward setting will pull the ingredients down.
• After using more than 30 minutes, if the juicer stops due to the overload
protection, let the juicer cool for 30 minutes to 1 hour before juicing again.
• If there are hard seeds within the ingredients, remove them before juicing.
Hard seeds can damage the juicer.
Layers of separation • Depending on the density of the ingredients, the extracted juice may show
in the juice layers of different juices. It is different from separation due to oxidation
caused by juicing with a high-speed juicer.
EN
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