TERMA MOA BLUE Mode D'emploi page 18

Warranty terms & conditions
1. The subject of this warranty is a Terma
electric heating element with control
head. The product name and character-
istics are specified on the packaging.
2. By accepting the device on purchase, the
Client confirms that the product is of full
value. The Client should immediately in-
form the Seller of any discovered faults –
otherwise it will be understood that the
Product was faultless at the time of pur-
chase. This refers especially to any faults
or damages of the control panel case.
3. The Warranty for period for the Product
is 24 months from the date of purchase,
but no longer than 36 months from the
date of production.
4. The proof of purchase (receipt, invoice,
etc.) constitutes the basis for warranty
claims. Lack of the proof of purchase al-
lows the manufacturer to reject a war-
ranty claim.
5. This warranty does not cover any faults
and/or damages caused by:
— incorrect (not in accordance with
the manual) installation, use or
disassembly,
— incorrect use of the heating element
(i.e. for any purpose that is not spec-
ified by the Manufacturer as intend-
ed for this type of product),
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— unqualified persons tampering with
the product,
— customers after the purchase.
6. The Central Heating system should be
fitted with lock-shield valves, enabling
disassembly of the radiator or the heat-
ing element and its control head with-
out the necessity of emptying the whole
system of the heating agent. Any prob-
lems or expenses arising from the ab-
sence of lock-shield valves in your sys-
tem cannot be used as grounds for any
claims against Terma.
7. The attached Product Manual is an in-
tegral element of the Warranty. Please
read it carefully prior to the installation
and use of the Product.
8. The Manufacturer is obliged to remove
any production fault within 14 working
days of receipt of the faulty device at the
Manufacturer's premises.
9. Should the repair be impossible, then
the manufacturer is obliged to replace
the faulty Product with a new, full-value
unit of identical parameters.