Before You Call For Service - Ge Jnm3184Dpbb Instructions

Troubleshooting tips ...
Problem
Oven will not start
Control panel lighted,
yet oven will not start
CONTROL LOCKED
appears on display
Floor of the oven is
warm even when the
oven has not been
used
You hear an unusual
low-tone beep
Vent fan comes on
automatically
There are sparks in
the oven
Bluetooth
connection not paired
Things that are normal with your microwave oven.
Moisture on the oven door and walls while cooking. Wipe
n
the moisture off with a paper towel or soft cloth.
Moisture between the oven door panels when cooking
n
certain foods. Moisture should dissipate shortly after
cooking is finished.
8
Possible Cause
A fuse in your home may be blown or the circuit
breaker tripped
Power surge
Plug not fully inserted into wall outlet
Door not securely closed
Door not securely closed
START/PAUSE button not pressed after entering
cooking selection
Another selection entered already in oven and CAN-
CEL/OFF button not pressed to cancel it
Cooking time not entered after pressing COOK TIME
CANCEL/OFF was pressed accidentally
The control has been locked
The cooktop light is located below the oven floor.
When light is on, the heat it produces may make the
oven floor get warm
You have tried to change the power level when it is
not allowed
The vent fan automatically turns on to protect the
microwave if it senses too much heat rising from the
cooktop below
• Metal or foil touching the side of the oven.
• Turntable ring support not installed correctly.
• Foil not molded to food (upturned edges act like
antennas).
• Metal, such as twist-ties, poultry pins, or gold-
rimmed
dishes, in the microwave.
• Recycled paper towels containing small metal
pieces
being used in the microwave.
• The metal rack (on some models) not installed
correctly so it touches the microwave wall.
Power interruption may disrupt bluetooth connection

Before you call for service

Steam or vapor escaping from around the door.
n
Light reflection around door or outer case.
n
Dimming oven light and change in the blower sound at
n
power levels other than high.
Noises while oven is operating.
n
What to Do
Replace fuse or reset circuit breaker.
Unplug the microwave oven, then plug
it back in.
Make sure the 3-prong on the oven is
fully inserted into the wall outlet.
Open the door and close it securely.
Open the door and close it securely.
Press START/PAUSE.
Press CANCEL/OFF.
Make sure you have entered cooking
time after pressing COOK TIME.
Reset cooking program and press
START/PAUSE.
Press and hold LOCK CONTROL for
about 3 seconds to unlock the control
This is normal.
Many of the oven's features are preset
and cannot be changed.
This is normal.
Verify the turntable ring support and
(if applicable) metal rack are installed
correctly. Remove other arcing sourc-
es from the oven.
Try to reconnect by initiating the
CHEF CONNECT process on the
GE Appliances range, then holding
the CHEF CONNECT button for 3
seconds on the microwave. This will
restart the pairing process. If this
does not work, unplug unit or reset the
circuit breaker to reset the control.
Card,User Guide
MBM67475001
49-7000130 Rev. 0