ENGLISH
5. TROUBLESHOOTING
Robot vacuum cleaner
Problem
The robot vacuum cleaner does not
switch on or does not clean
The robot vacuum cleaner isn't
charging or returning to the self-
emptying base
The robot vacuum cleaner does not
work properly
The robot vacuum cleaner makes a
strange noise during operation
The robot vacuum cleaner does not
clean efficiently or doesn't pick up
all the dirt
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Possible cause and solution
The robot vacuum cleaner does not work when
battery is low. Allow it to charge before operation.
The room temperature is below 0 °C or above 40 °C.
There are too many obstacles near the self-
emptying base. Relocate the base to an obstacle-
free area.
Clean the charging terminals of the robot vacuum
cleaner and the self-emptying base.
Make sure the robot vacuum cleaner is switched
on.
The robot vacuum cleaner is too far away from the
self-emptying base. Place it closer and try again.
Turn off the robot vacuum cleaner and turn it on
again.
Reset the robot vacuum cleaner by pressing the
side Reset button.
The main brush, side brush, or omnidirectional
wheel are blocked or tangled. Stop the robot
vacuum cleaner and clean them.
The tank is full. Empty it and clear the high-
efficiency filter if it is blocked.
The high-efficiency filter is blocked. Clean it.
The main brush is blocked or tangled. Clean it.