Acksys AirBox V1 Série Guide D'installation Rapide page 41

None of the LED indicators turns ON

Check the power supply (voltage, cabling).
The relevant LAN1 or LAN2 led indicator stays OFF

Check that the remote device is turned ON.

Check the Ethernet plugs on both sides.

Try to connect to another device.

Use the provided RJ45 cable to connect the device.
The Wi-Fi link does not come up

Make sure that the Wireless parameters of the Client (case sensitive SSID, 802.11
mode, radio channel and security) match those of the AP.

Check the radio conditions: distance between devices, placement of antennas,
interferences and obstacles to radio waves propagation.

Try with all securities and encryption settings temporarily disabled.

Try using the product with factory settings as shown in the "Quickly evaluate..."
section.

Try another radio channel.
"WaveManager" doesn't find your device

WaveManager only scans the local network. To reach a device through a gateway,
use the "fileremote products database" function.

Check that your firewall does not block WaveManager.
GNSS LED stays blinking for a long time

Check that you have an active antenna, check plugging.

Place the antenna in view of the sky (some glass windows are opaque to GNSS radio
signals).

Position acquisition may take a long time in the worst cases. The shortest delay is
around 16 s, typical is 35 s, and the first position determination after power up or
reconfiguration can take up to 12.5 minutes in rare cases.
How to restore factory settings

If the built-in web-based interface is reachable, you can use your browser to restore
factory settings.
Else, power up the unit, wait for the red "Diag" LED to turn green, then hold down the

reset button (for at least 2 seconds)
TROUBLESHOOTING
- -
11