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Support
Should you require any technical assistance, please
contact your Axis reseller. If your questions cannot be
answered immediately, your reseller will forward your
queries through the appropriate channels to ensure a
rapid response. If you are connected to the Internet,
you can:
•
download user documentation and software
updates
•
find answers to resolved problems in the FAQ
database, search by product, category, or
phrase
•
report problems to Axis support staff by
logging in to your private support area
•
chat with Axis support staff
•
visit Axis Support at axis.com/support
Cybersecurity
Axis security notification service
Axis provides a notification service with information
about vulnerability and other security related matters
for Axis devices. To receive notifications, you can
subscribe at axis.com/security-notification-service.
Vulnerability management
To minimize customers' risk of exposure, Axis, as
a Common Vulnerability and Exposures (CVE)
numbering authority (CNA), follows industry
standards to manage and respond to discovered
vulnerabilities in our devices, software, and services.
For more information about Axis vulnerability
management policy, how to report vulnerabilities,
already disclosed vulnerabilities, and corresponding
security advisories, see axis.com/vulnerability-
management.
Secure operation of Axis devices
Axis devices with factory default settings are pre-
configured with secure default protection
mechanisms. We recommend using more security
configuration when installing the device. To find out
more about Axis hardening guides and other cyber
security related documentation, go to axis.com/
support/cybersecurity/resources.
Learn more!
Visit Axis learning center axis.com/learning for useful
trainings, webinars, tutorials and guides.
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