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Error
The quality of the tap water
Strange
does not meet the requirement
noise when
and the �lter cartridge is
�ltering
blocked earlier than expected
The removable drip tray is full
The check valve on tap water
tank base is blocked or at wrong
position
Water leakage
The sealing valve at the bottom
of the tap water tank is blocked
Water oozes from the dispenser
The new dispenser hasn't
been cleaned
Odd taste of
The dispenser has not been used
the water
for a long time
Filter cartridge is not changed as
required
Leakage of
The power cord is damaged
electricity
Damaged parts
Button/display
panel does not
The system halts
respond
Causes
18
Solutions
Change the �lter cartridge and check it again
Empty the removable drip tray
Put the check valve back to the original
position with a thimble, or contact customer
services to change it
Hold the sealing valve with a thimble or a
�nger, remove the blockage
Empty the tap water tank and �ltered water
jug, power off, then contact customer services
Follow the cleaning procedures for �rst time
use
Follow the cleaning procedures for �rst time
use
Change the �lter cartridge
Please contact customer services
Please contact customer services
Disconnect the dispenser from power supply
for 1-2 minutes and then plug it in again
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