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troubleshooting
INFORMATION CODES
The Control Panel displays information codes to help you understand what is occurring with your
dishwasher.
Code
OC
LC
4C
5C
HC
3C
For any codes not listed above, call 1-800-SAMSUNG (726-7864)
DW7000KM-02025D-01_EN.indd Sec7:30
DW7000KM-02025B-01_EN.indd Sec7:30
Over-level water check
•
Functional check. Close the water supply valve and go to your house circuit
breaker panel, set the dishwasher's circuit breaker switch to off , and then
contact an authorized Samsung service center.
Leakage check
•
If a water supply valve connection leak occurs, close the water supply valve
and go to your house circuit breaker panel, set the dishwasher's circuit breaker
switch to off , and then contact the installer to fi x.
If the problem continues, contact an authorized Samsung service center.
Water supply check
•
Check if the water supply valve is closed, the water supply is suspended, or the
water inlet valve or line is frozen or clogged by foreign particles.
If the problem continues, close the water supply valve, and then contact an
authorized Samsung service center.
Drain check
•
After closing the water supply valve, check whether the drain hose is clogged or
folded. Also, check whether drain hole inside sump is clogged.
If the problem continues, contact an authorized Samsung service center.
High temperature heating check
•
The product ensure that the temperature for hot water line is not too high and
adjusts to appropriate temperature (120 ˚F (49 ˚C) - 149 ˚F (65 ˚C)) automatically.
If the problem continues, go to your house circuit breaker panel, set the
dishwasher's circuit breaker switch to off , and then contact an authorized
Samsung service center.
Pump operation check
•
Functional check. Turn off the dishwasher and try to start it again.
If the problem continues, contact an authorized Samsung service center.
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2016-05-18
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10:47:43
10:47:43
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