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12. Troubleshooting
Problem
The product does not turn on.
No heating function.
Noise when the glass tray rotates.
The following are normal and not signs of malfunction:
• Interference with TV reception when the product is in operation.
• Slightly dimmed cooking chamber illumination when the product is operated at a low power level.
• Steam builds on the door.
• Hot air exits the ventilation openings.
13. Cleaning and care
• Apart from regular cleaning, this product does not require maintenance.
• Turn off the product and disconnect it from the power outlet before cleaning.
• Cleaning the product is an important aspect of handling the product safely and prevents health hazards.
• Clean the product and remove all food residue regularly. Failure to clean the product regularly may cause damage
to the surfaces and shorten the product's service life. This also prevents a risk of impairing the product's safety
and functionality.
• If the door seal no longer closes properly due to food residue build-up, microwave radiation may exit the product
and harm your health.
• Clean the product after use to prevent mold, attracting vermin and the escape of microwave radiation.
Cause
The power plug is not connected to
the power outlet.
The fuse or the circuit breaker have
been tripped.
The power outlet does not work
properly.
The door is not properly closed.
The tray roller and the cooking
chamber floor are dirty.
Solution
Disconnect the power plug from
the power outlet and plug it back in
after 10 seconds.
Consult an electrician.
Plug a different device into the
power outlet. If the product does
not turn on, consult an electrician.
Close the door fully.
Clean the tray roller and the
cooking chamber floor.
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