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Troubleshooting
PROBLEM
Sound is distorted.
Unit gets warm after
extended play at high
volume.
Sound bar has no power
Optical input is
not working.
If Bluetooth is not
working.
A316
Decrease the volume.
If the original sound source is of poor quality, distortion and noise are
easily noticed with high-power speakers.
Try a different audio source such as a music CD.
If you are using an external sound source like older generation of iPod,
try reducing the output volume on the device itself.
Turn off voice enhance and/or bass enhance.
Turn the unit off for a period of time or lower the volume.
Turn the power on manually using the power button on the side of the
speaker shelf.
Check to make sure:
- Check to see if the green power light is illuminated on the power supply
module. If not check:
- Is the power supply plugged into the wall.
- Is the cable from the wall fully inserted into the power supply box.
If the green light is illuminated check:
- Is the round cable from the power supply module is plugged into the
sound bar.
Check to see if the soundbar is set to the optical source.
Check to see if the optical connection is firmly in the port on the source
and the soundbar.
Try a different cable to see if it resolves the problem. If the issue still
persists please contact www.tsicustomerservice.com
Check to see if the soundbar is set to the Bluetooth source.
Check to see if your device is paired, and connected, to the sound bar.
Check to see if someone else is connected to the sound bar. Only one
device can be connected at a time. Please ask them to disconnect their
device.
16
SOLUTION
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