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15 Troubleshooting
Error
The appliance isn't
working.
Backlog in the filter:
The coffee grounds
overflow the filter rim.
The coffee contains
coffee grounds.
The duration of the
brewing process is
considerably too long.
Possible cause
The appliance has no
power supply.
The appliance is
defective.
The drip protection
mechanism is closed:
The pot isn't on the
hotplate or the lid is
not on the pot.
There is too much
coffee powder in the
filter
The paper filter is too
small.
There is too much
coffee powder in the
filter
There are calcareous
deposits in the
appliance.
Measure
Test the socket with a
different appliance.
Insert the mains plug
correctly.
Check the building
fuse.
Consult our service or
a specialist.
1. Switch the
appliance off. Unplug
it.
2. Set the pot with its
lid on the hotplate so
that the filter is
enptied.
3. Dispose of the
paper filter.
4. Clean the appliance
as described.
Use a size 1x4 paper
filter
Use less coffee
powder.
Decalcify the appliance
as described.
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