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Warranty
The warranty period starts at the date of the physical delivery of the product.
In the case of a warranty claim, a defective device will either be repaired or replaced with an
equivalent replacement. If the warranty is claimed, the warranty will not be extended but will
continue to run.
If the device malfunctions, contact the service center of the retailer where the device was
purchased. Please indicate your order or invoice number with each contact. Please do not
return any devices without prior notice.
Please note that not every technical defect within the warranty period must necessarily be a
warranty claim. The warranty claim is usually rejected in cases such as elemental damage,
moisture damage, impact or fall damage, natural wear and tear, incorrect manipulation, damage
caused by external influences and interference with the product or its modification.
If you have questions or uncertainties, please visit the ecofort Support Center at
support.ecofort.ch. Here you will find the latest solutions and help for your product.
ecofort AG
Ipsachstrasse 16
CH-2560 Nidau
+41 (0) 32 322 31 11
support@ecofort.ch
https://ecofort.ch
This symbol indicates that this product should not be disposed of with general
household waste. This applies throughout the entire EU. In order to prevent any
harm to the environment or health hazards caused by incorrect waste disposal, the
product must be handed in for recycling so that the material can be disposed of in a
responsible manner. When recycling your product, take it to your local collection
facility or contact the place of purchase. They will ensure that the product is
disposed of in an environmentally sound manner.
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